Frequently Asked Questions
Frequently Asked Questions
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Q: Do you work with clients outside of Alabama?
Q: Do you work with clients outside of Alabama?
A: Yes! We work with clients across the U.S. via secure remote services.
A: Yes! We work with clients across the U.S. via secure remote services.
Q: What do I need to get started with bookkeeping or taxes?
Q: What do I need to get started with bookkeeping or taxes?
A: Once you book a consultation, we’ll walk you through a short intake checklist — no guesswork involved.
A: Once you book a consultation, we’ll walk you through a short intake checklist — no guesswork involved.
Q: Are your prices fixed or hourly?
Q: Are your prices fixed or hourly?
A: We offer transparent flat-rate pricing for most services. Custom quotes available for complex or multi-entity needs.
A: We offer transparent flat-rate pricing for most services. Custom quotes available for complex or multi-entity needs.
Q: How do I access my files and returns?
Q: How do I access my files and returns?
A: We provide a secure client portal for document uploads, downloads, billing, contracts, service add-ons/changes, and communication.
A: We provide a secure client portal for document uploads, downloads, billing, contracts, service add-ons/changes, and communication.
Q: Can you help if my books are behind?
Q: Can you help if my books are behind?
A: Absolutely! We specialize in cleanup bookkeeping to get your records back on track.
A: Absolutely! We specialize in cleanup bookkeeping to get your records back on track.
Q: How do you keep my information secure?
Q: How do you keep my information secure?
A: We use encrypted software and follow strict confidentiality practices to protect your data.
A: We use encrypted software and follow strict confidentiality practices to protect your data.
Q: Can you help me prepare for an audit?
Q: Can you help me prepare for an audit?
A: Yes, if you get audited, we can help gather records, communicate with your tax attorney, and make sure everything is in order.
A: Yes, if you get audited, we can help gather records, communicate with your tax attorney, and make sure everything is in order.
Q: Do you offer one-time services or only ongoing packages?
Q: Do you offer one-time services or only ongoing packages?
A: We offer both — from monthly bookkeeping to one-time cleanups and payroll setup.
A: We offer both — from monthly bookkeeping to one-time cleanups and payroll setup.
Q: Do you work with new businesses?
Q: Do you work with new businesses?
A: Yes! We love helping startups set up their books, payroll, and tax systems correctly from day one.
A: Yes! We love helping startups set up their books, payroll, and tax systems correctly from day one.
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